Highlights 2025
2025 has been a defining year for e-Boks.
On 1 July, the Danish private equity firm CataCap acquired 100% of e-Boks Group, marking the beginning of a new strategic chapter. With CataCap as owner, e-Boks enters a phase with stronger opportunities to further strengthen our position as a trusted platform for secure digital communication.
In 2025, e-Boks Group continued its solid financial development. Total revenue reached DKK 215 million in line with expectations. We maintained our strong position in banking while delivering significant growth in insurance and pensions. At the same time, expansion into new sectors continued, with strong momentum in utilities, collection services, parking, NGOs, and healthcare bringing more than 500 new senders to the platform.
Platform activity remained high. In 2025, 598 million documents were sent through e-Boks and users logged in more than 425 million times. Today, our solutions serve 24.8 million users globally, supported by stable platforms with an uptime of 99.88%.
I would like to express my sincere appreciation to our customers and partners for their continued cooperation, and to our employees whose dedication and expertise drive our progress every day.
Ulrik Falkner Thagesen
CEO
Read more
Key Figures 2025
Digital Trends
e-Boks Enters the Digital ID Market: Building the Trust Infrastructure of the Digital Economy
Interview with Anders Ørding Olsen, CCO, e-Boks
Digital identity is rapidly becoming a foundational layer of the digital economy. With the launch of e-Boks ID, a digital proof-of-age credential and an integrated e-Wallet, e-Boks is taking a strategic step beyond secure communication and into the emerging market for trusted digital identity.
In this interview, Chief Commercial Officer Anders Ørding Olsen explains why verifiability is becoming critical in a world shaped by AI, cybersecurity threats and growing demand for digital sovereignty. He also shares how the partnership with startup dewa accelerated innovation and how embedding the new ID solution directly into the e-Boks app creates a fast route to market.
Read the full article to learn how e-Boks is expanding from secure communication to building the trust infrastructure of the digital economy.
Read more
Simplifying Digital Mail with Trusted AI
Interview with Erik Abildgaard Knudsen, CPO, e-Boks
Artificial intelligence is rapidly becoming part of everyday digital life. With the introduction of AI-powered reading tools in the e-Boks app, users can now summarise, simplify and translate complex messages directly within their secure digital mailbox without compromising privacy or control.
In this interview, Chief Product Officer Erik Abildgaard Knudsen explains why e-Boks is introducing AI now, how the new tools are designed around transparency and user choice, and why privacy-first AI processing directly on the user’s device is essential when handling sensitive digital communication.
Read the full article to learn how e-Boks is using trusted AI to make complex digital messages easier to understand while maintaining the security and user control the platform is built on.
Read more
eIDAS 2.0 and the Wallet Shift: When Digital Identity Becomes European Infrastructure
Interview with Lorenz Flechtenmacher, Co-Founder and CEO, dewa - part of the e-Boks Group
Digital identity is entering a new phase in Europe. With eIDAS 2.0, the EUDI Wallet is becoming the shared foundation for how people identify themselves, sign, and share verified credentials across borders. For organisations, that signals more than compliance. It signals a new default for onboarding, access, and high trust digital journeys.
In this interview, Lorenz Flechtenmacher explains why the wallet flips the model from organisations collecting data to people sharing only what is needed, when it is needed. He also explores how e-Wallet, built through the partnership between e-Boks and dewa, turns the European direction into something practical, secure, and ready for real use cases like verified student ID and age verification.
Read the full article to see why “high assurance” is about to become a lot more user friendly, and why trust will increasingly travel with the user from service to service, and from country to country.
Caring for People and Climate
Over two decades, e-Boks has delivered sustainable digital solutions and supported the UN's Ten Principles and Sustainable Development Goals since 2018. Our vision is to create better digital societies and contribute to sustainable development through paper-free document handling on a platform build around data privacy.
Help you save tons of paper and reduce your CO2 emissions
By providing access to paperless communication through our digital postbox platform we reduce the material footprint and CO2 emissions of our customers and users reflecting our commitment to SDG 12: Responsible Consumption and Production, and SDG 13: Climate Action.
Support the right to privacy and to control your personal data
Every time we open one million digital postboxes, we strengthen one million people´s legal rights, secure their digital identities and enable their secure and transparent access to public and private institutions. In this way we contribute to the social infrastructure that forms modern democracy supporting SDG 16.
Key ESG focus areas
Digital post eliminates the physical transportation of letters, saving the
environment large amounts of CO2 emissions.