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e-Wallet - Terms of Use

  1. Introduction
  2. Your Responsibilities
  3. Privacy & Data Protection
  4. Security, Risk, and Liability Disclaimer
  5. Updates & Changes
  6. Intellectual Property
  7. Termination & Suspension
  8. Governing Law & Dispute Resolution
  9. Contact Us

1. Introduction

Welcome to e-Wallet. These Terms of Use govern your use of the e-Wallet app and services.

By using the e-Wallet and/or accessing or using this app, you agree to these Terms of Use. By agreeing to these terms, you enter into an agreement with e-Boks Nordic A/S (hereinafter "e-Boks") which allows you to use the e-Wallet.

The e-Wallet is a self-sovereign identity wallet which means that it allows you to securely store, manage, and present digital identity credentials (e.g. student cards) on your own device.

2. Your Responsibilities

You warrant that you will:

  • only store credentials from trusted issuers (e.g., universities, government entities).
  • not use the e-Wallet in any way, which may compromise the confidentiality, availability, and/or integrity of the e-Wallet.
  • not use the e-Wallet for illegal, fraudulent, or unauthorized activities.

3. Privacy & Data Protection

You acknowledge that you are aware of the Privacy Policy concerning e-Wallet and that the Privacy Policy forms an integrated part of these Terms of Use.

You acknowledge that e-Boks processes and stores your personal data as specified in the Privacy Policy.

e-Boks follows self-sovereign identity (SSI) principles, meaning:

  • you own and control your data – we only store your credentials briefly upon their creation.
  • your credentials are only stored locally on your device after their creation.
  • no tracking or centralized storage – we do not access, store or share your personal data beyond the creation of your credentials.

4. Security, Risk, and Liability Disclaimer

You acknowledge that:

  • you are aware that e-Boks only processes your credentials while creating and/or transferring data to your wallet.
  • you are responsible for securing your wallet.
  • if you lose access to your device, e-Boks cannot recover your credentials.
  • you will only accept credentials from trusted sources to prevent phishing and fraud.

The e-Wallet is provided "as is", and is used at your own risk.

e-Boks does not guarantee the validity of issued credentials. You acknowledge that any inquiries, complaints, claims, and/or reports to competent authorities concerning the credentials shall be directed to the organization which has issued the credentials.

Unless otherwise required by law, e Boks cannot be held liable for the solutions offered by e Boks, the contents of credentials, notifications, or for loss incurred in the event of issues related to the credentials, loss of data, IT errors and faults, viruses, damage to your hardware or force majeure-like situations, regardless of whether such circumstances affect e Boks alone. Moreover, e Boks does not acknowledge any liability for damages for breach of contract, non-performance or non-functionality. Furthermore, e Boks is not liable for any loss resulting from unauthorised use, for example if other parties have been granted access to your credentials or to your access to e Boks’ user support, or if you have failed to inform e Boks of any irregularities or unauthorised use or suspicion thereof. Nor will e Boks be liable for third-party services offered in relation to the e-Wallet.

5. Updates & Changes

It will be necessary to update and change these Terms of Use on an ongoing basis, and we thus reserve the right to update and change them. In the event of changes, we will notify you by means of updates to the Terms of Use made available in your e-Wallet application or on www.eboks.dk. Continued use of the e-Wallet means you accept any updates to these Terms of Use.

6. Intellectual Property

All material in the e-Wallet, such as names, logos, trademarks, graphics, texts, icons, images, software etc., belongs to e Boks or its partners and is protected by the legislation on trademarks, copyrights, and marketing practices.

7. Termination & Suspension

We reserve the right to suspend or terminate your access to the e-Wallet for any reason at e-Boks’ sole discretion, including but not limited to if you:

  • violate these terms.
  • engage in fraudulent, abusive, or disloyal behavior towards e-Boks’ employees, agents, partners, and/or suppliers.

8. Governing Law & Dispute Resolution

These terms of Use are governed by Danish law. Disputes shall be settled by the Danish courts.

9. Contact Us

e-Boks' contact details are as follows:

e-Boks Nordic A/S
Hans Bekkevolds Allé 7
DK-2900 Hellerup

CVR no.: 25674154

Tel.: +45 70 21 24 00

Version 1.0 – 03/2025